Front Desk & Scheduling
- Appointment scheduling
- Patient call handling
- New patient registration
- Recall and reactivation outreach
Dental Practices
Certified Remote Staff for Dental Practices
HIPAA-certified, dental-trained remote staff for independent and group dental practices covering front desk, insurance verification, billing, and scheduling so your clinical team can focus on chair time.
The Challenge in Dental Practices
What independent dental practices are up against every week.
38%
of dental practices report administrative understaffing
Edwards & Associates, 2025
47
average days front desk roles sit vacant
Edwards & Associates, 2025
2x
the normal turnover rate for dental billing specialists
Wisdom, 2025
THE SOLUTION
Four Operations. Fully Staffed.
We place certified remote talent across the four back-office functions that create the most drag in a dental practice.
Insurance Verification
- Benefits verification
- Coverage breakdown preparation
- Pre-authorization requests
- Eligibility checks before appointments
Dental Billing & Claims
- CDT coding and claim submission
- Claim follow-up and resubmission
- AR management
- EOB posting and reconciliation
Treatment Coordination
- Treatment plan presentations
- Patient financial follow-up
- Referral tracking
- Post-treatment outreach
Roles
Remote staff we place for dental practices
Vetted, HIPAA-certified, and trained on dental practice software before they start. Matched to your practice in 14 days.
Valentina M. 🇨🇴Front Desk
Dental Scheduling Coordinator
Manages appointments, patient calls and recall outreach.
View role →
Bilal A. 🇵🇰Insurance
Dental Insurance Coordinator
Verifies benefits, prepares coverage breakdowns and handles pre-auths.
View role →
Ayesha N. 🇵🇰Billing
Dental Billing Coordinator
Submits claims, manages AR and follows up on denials and EOBs.
View role →
Sofia G. 🇨🇴Patient Flow
Treatment Coordinator
Presents treatment plans, manages financial follow-up and referral tracking.
View role →How it works
From Brief to Deployed in 14 Days
A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.
01
Tell us your role
Share your role, software and practice size. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
Software-ready, working your hours. Compliance and HR handled.
01
Tell us your role
Share your role, software and practice size. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
Software-ready, working your hours. Compliance and HR handled.
Compare
How We Compare
Four ways dental practices staff back-office roles. One clear difference.
Outsentia Health
Generic VA agency
In-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
Dental software trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate
Dental Practices
The schedule stays full when the front desk is covered.
Certified, dental-trained remote staff placed in your practice within 14 days at 70% below US hire cost.
No payment until you hire
No contract lock-in
$0 replacement guarantee