Care Transition Management
Handoffs between providers and care settings.
Hire a Remote Patient Care Coordinator for Your Practice
Patients who fall through the cracks between visits are revenue your practice loses quietly. Get a certified, EHR-trained remote patient care coordinator closing those gaps in 14 days.
HIPAA-certified and office-based
EHR-trained before day one
BAA signed at onboarding
No payment until you hire
Practice-Ready Onboarding
14-Day Deployment
Live
Matched to Your PracticeDone
Vetted from top 3% of global healthcare talent.
EHR & HIPAA OnboardingActive
Trained on your EHR (Epic, Athena, eClinicalWorks) and certified before placement.
Live on Your Patient Panel
Managing care transitions, follow-ups and referral tracking from day one.
What Does a Patient Care Coordinator Do?
Every function your practice needs, handled remotely within your EHR on your schedule.
Follow-Up Scheduling
Post-visit and chronic care appointments.
Referral Tracking
Outgoing referrals confirmed and completed.
Chronic Care Outreach
Contacts patients due for ongoing care.
Patient Education Support
Post-visit instructions and care plan materials.
Authorization Coordination
Liaises with insurance for approvals.
No-Show Outreach
Follows up on missed care plan visits.
EHR Care Plan Updates
Documents coordination notes in your EHR.
Satisfaction Follow-Up
Post-visit check-ins to support retention.
Rated Excellent
Trusted by Healthcare Professionals
No CVs from a database. Certified remote medical receptionists matched to your practice, your EHR and your hours.
70%
Below US cost
97%
Retention rate
14 days
Avg deployment
TRAINED TOP TALENT
What your practice looks like when care coordination is covered.
Four things that shift the moment a remote patient care coordinator starts working your patient panel.
Care Continuity
Patients stay on track. No one falls through after discharge.
Phones covered during business hours without pulling clinical staff away from care.
Referral Completion
Referrals tracked and completed. Not lost between providers.
Reminders go out, no-shows get followed up and open slots get filled automatically.
Chronic Care Compliance
Overdue patients reached before they disengage entirely.
Demographics, insurance and consent forms collected before the appointment day.
Provider Focus
Coordination handled. Providers focus on clinical decisions.
Data entry and eligibility checks handled in real time across every patient interaction.
Compare
How We Compare
Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.
Outsentia Health
Generic VA agency
In-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
Patient care coordinator trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate
WHY US?
The Infrastructure Other Providers Don't Have.
Structural advantages that show up in your operations from day one.
HIPAA Certified
Verified compliance that you can trust.
Office Based
Secure, supervised facilities for talent.
EHR Trained
Platform-trained before their first day.
BAA Signed
BAA in place before first patient contact.
$0 Replacement
Replace at no cost if it doesn't work.
97% Retention Rate
Consistent staff for smooth practice flow.
How it works
From Brief to Deployed in 14 Days
A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.
01
Tell us your role
Share your role, specialty and EHR. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
EHR-ready, working your hours. Compliance and HR handled.
01
Tell us your role
Share your role, specialty and EHR. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
EHR-ready, working your hours. Compliance and HR handled.
Patient Care Coordinator
Better care continuity at 70% below US hire cost.
No setup fees. No placement fees. No payment until you hire. A certified, EHR-trained remote patient care coordinator deployed in 14 days.
Book a Demo
No payment until you hire
No contract lock-in
$0 replacement guarantee
70%
Below US hire cost
$0
Placement or setup fees
14 days
Average to deploy
FAQ