Patient Records Management
Organises, updates and maintains accurate patient records in your EHR.
Hire a Remote Medical Administrative Assistant for Your Practice
Admin backlogs slow down every part of a practice. Get a certified, EHR-trained remote medical administrative assistant or virtual office assistant keeping your back office running in 14 days.
HIPAA-certified and office-based
EHR-trained before day one
BAA signed at onboarding
No payment until you hire
Practice-Ready Onboarding
14-Day Deployment
Live
Matched to Your PracticeDone
Vetted from top 3% of global healthcare talent.
EHR & HIPAA OnboardingActive
Trained on your EHR (Epic, Athena, eClinicalWorks) and back-office workflows before placement.
Live on Your Back Office
Managing records, documents, scheduling support and admin queues from day one.
What Does a Medical Administrative Assistant Do?
Every function your practice needs, handled remotely within your EHR on your schedule.
Document & Forms Processing
Prepares, processes and files clinical and administrative documents.
Scheduling Support
Assists with appointment scheduling and provider calendar management.
Referral & Auth Paperwork
Handles referral and prior auth documentation to keep care moving.
Insurance Verification Support
Assists with eligibility checks and insurance documentation prep.
Reporting & Data Compilation
Compiles operational and clinical reports for practice leadership.
Medical Records Requests
Processes patient record release requests in line with HIPAA standards.
Provider Correspondence
Manages letters, faxes and communications on behalf of providers.
EHR Administrative Updates
Keeps administrative EHR fields accurate and up to date.
Rated Excellent
Trusted by Healthcare Professionals
No CVs from a database. Certified remote medical administrative assistants matched to your practice, your EHR and your hours.
70%
Below US cost
97%
Retention rate
14 days
Avg deployment
TRAINED TOP TALENT
What your practice looks like when admin is covered.
Four things that shift the moment a remote medical administrative assistant starts working your back office.
Records Accuracy
Patient records current and complete.
No backlogs building in the background.
Staff Relief
Admin handled. Clinical and front desk staff stay focused on patient care.
Your team stays focused on care while admin is managed remotely.
Compliance Confidence
Documentation processed to HIPAA standards.
Nothing falls through the cracks.
Provider Time
Paperwork cleared. Providers spend time with patients, not administrative queues.
Providers reclaim hours previously lost to back-office tasks.
Compare
How We Compare
Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.
Outsentia Health
Generic VA agency
In-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
Medical administrative assistant trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate
WHY US?
The Infrastructure Other Providers Don't Have.
Structural advantages that show up in your operations from day one.
HIPAA Certified
Verified compliance that you can trust.
Office Based
Secure, supervised facilities for talent.
EHR Trained
Platform-trained before their first day.
BAA Signed
BAA in place before first patient contact.
$0 Replacement
Replace at no cost if it doesn't work.
97% Retention Rate
Consistent staff for smooth practice flow.
How it works
From Brief to Deployed in 14 Days
A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.
01
Tell us your role
Share your role, specialty and EHR. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
EHR-ready, working your hours. Compliance and HR handled.
01
Tell us your role
Share your role, specialty and EHR. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
EHR-ready, working your hours. Compliance and HR handled.
Medical Administrative Assistant
Back office covered at 70% below US hire cost.
No setup fees. No placement fees. No payment until you hire. A certified, EHR-trained remote medical administrative assistant deployed in 14 days.
Book a Demo
No payment until you hire
No contract lock-in
$0 replacement guarantee
70%
Below US hire cost
$0
Placement or setup fees
14 days
Average to deploy
FAQ