Outgoing Referral Submission
Sends referrals to specialists and facilities on your behalf.
Hire a Remote Referral Coordinator for Your Practice
Referrals that go untracked are patients who never return. Get a certified, EHR-trained remote referral coordinator managing every referral from submission to specialist visit in 14 days.
HIPAA-certified and office-based
EHR-trained before day one
BAA signed at onboarding
No payment until you hire
Practice-Ready Onboarding
14-Day Deployment
Live
Matched to Your PracticeDone
Vetted from top 3% of global healthcare talent.
EHR & HIPAA OnboardingActive
Trained on your EHR (Epic, Athena, eClinicalWorks) and referral workflows before placement.
Live on Your Referral Queue
Submitting referrals, tracking status and coordinating specialist appointments from day one.
What Does a Referral Coordinator Do?
Every function your practice needs, handled remotely within your EHR on your schedule.
Incoming Referral Intake
Receives, logs and actions all inbound referrals promptly.
Referral Status Tracking
Follows every referral through to confirmed completion.
Referral Authorization
Obtains auth before specialist appointments are scheduled.
Specialist Appointment Scheduling
Books appointments with referred providers on the patient's behalf.
Medical Records Transfer
Sends relevant records to receiving providers securely.
Patient Status Updates
Keeps patients informed of referral progress and next steps.
Referral Follow-Up
Confirms patients attended specialist visits as referred.
EHR Referral Logging
Documents all referral activity and outcomes in your EHR.
Rated Excellent
Trusted by Healthcare Professionals
No CVs from a database. Certified remote medical receptionists matched to your practice, your EHR and your hours.
70%
Below US cost
97%
Retention rate
14 days
Avg deployment
TRAINED TOP TALENT
What your practice looks like when referrals are managed.
Four things that shift the moment a remote referral coordinator takes over your referral queue.
Referral Completion
Referrals tracked and closed. None lost between providers.
Every outgoing and incoming referral followed through to a confirmed outcome.
Patient Follow-Through
Patients show up to specialist visits. Not lost after the referral.
Status updates and follow-up keep patients moving through their care plan.
Authorization Coverage
Auth in place before the specialist appointment. No claim surprises.
Referrals scheduled only after authorization is confirmed and documented.
Care Continuity
Records transferred. Specialists receive complete patient context.
Relevant records routed to receiving providers ahead of every visit.
Compare
How We Compare
Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.
Outsentia Health
Generic VA agency
In-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
Referral coordinator trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate
WHY US?
The Infrastructure Other Providers Don't Have.
Structural advantages that show up in your operations from day one.
HIPAA Certified
Verified compliance that you can trust.
Office Based
Secure, supervised facilities for talent.
EHR Trained
Platform-trained before their first day.
BAA Signed
BAA in place before first patient contact.
$0 Replacement
Replace at no cost if it doesn't work.
97% Retention Rate
Consistent staff for smooth practice flow.
How it works
From Brief to Deployed in 14 Days
A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.
01
Tell us your role
Share your role, specialty and EHR. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
EHR-ready, working your hours. Compliance and HR handled.
01
Tell us your role
Share your role, specialty and EHR. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
EHR-ready, working your hours. Compliance and HR handled.
Referral Coordinator
Every referral tracked and closed at 70% below US hire cost.
No setup fees. No placement fees. No payment until you hire. A certified, EHR-trained remote referral coordinator deployed in 14 days.
Book a Demo
No payment until you hire
No contract lock-in
$0 replacement guarantee
70%
Below US hire cost
$0
Placement or setup fees
14 days
Average to deploy
FAQ