Appointment Scheduling
Books, confirms and reschedules patient appointments across your practice calendar.
Hire a Remote Medical Receptionist for Your Practice
Every unanswered call is a patient your practice may not see again. Get a certified, EHR-trained remote medical receptionist deployed in 14 days.
HIPAA-certified and office-based
EHR-trained before day one
BAA signed at onboarding
No payment until you hire
Practice-Ready Onboarding
14-Day Deployment
Live
Matched to Your PracticeDone
Vetted from top 3% of global healthcare talent.
EHR & HIPAA OnboardingActive
Trained on your EHR (Epic, Athena, eClinicalWorks) and BAA signed.
Live at Your Front Desk
Answering calls, booking patients, embedded in your workflow.
What Does a Remote Medical Receptionist Do?
Every front desk function your practice needs, handled remotely within your EHR on your schedule.
Patient Call Handling
Answers inbound calls, triages inquiries and routes clinical questions to the right provider.
New Patient Registration
Collects demographics, insurance and consent forms before the first appointment.
Insurance Eligibility Checks
Verifies active coverage before each visit to prevent claim issues at point of service.
Appointment Reminders
Sends reminders via phone, text or email to reduce no-shows and keep the schedule full.
No-Show Follow-Up
Contacts missed patients promptly to reschedule and recover lost appointment slots.
EHR Data Entry
Updates patient records and demographic information directly in your EHR system.
Referral Intake
Receives and logs incoming referrals, scheduling follow-up appointments promptly.
Recall & Reactivation
Reaches out to overdue or inactive patients to bring them back into the schedule.
Rated Excellent
Trusted by Healthcare Professionals
No CVs from a database. Certified remote medical receptionists matched to your practice, your EHR and your hours.
70%
Below US cost
97%
Retention rate
14 days
Avg deployment
TRAINED TOP TALENT
One Role That Covers Everything For You.
This is what your practice looks like when a remote medical receptionist is working your hours.
Call Management
Every call answered. No voicemail backlog.
Phones covered during business hours without pulling clinical staff away from care.
Schedule Management
Fewer gaps. Fewer no-shows. A tighter schedule.
Reminders go out, no-shows get followed up and open slots get filled automatically.
Patient Registration
New patients arrive ready. Records clean before the visit.
Demographics, insurance and consent forms collected before the appointment day.
EHR Accuracy
Records current. No backlogs. No catch-up.
Data entry and eligibility checks handled in real time across every patient interaction.
Compare
How We Compare
Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.
Outsentia Health
Generic VA agency
In-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
Medical receptionist trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate
WHY US?
The Infrastructure Other Providers Don't Have.
Structural advantages that show up in your operations from day one.
HIPAA Certified
Verified compliance that you can trust.
Office Based
Secure, supervised facilities for talent.
EHR Trained
Platform-trained before their first day.
BAA Signed
BAA in place before first patient contact.
$0 Replacement
Replace at no cost if it doesn't work.
97% Retention Rate
Consistent staff for smooth practice flow.
How it works
From Brief to Deployed in 14 Days
A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.
01
Tell us your role
Share your role, specialty and EHR. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
EHR-ready, working your hours. Compliance and HR handled.
01
Tell us your role
Share your role, specialty and EHR. We scope the placement.
02
We match and credential-check
Vetted, certified candidates surfaced from our talent pool.
03
You interview and select
Review shortlisted talent on your schedule. No fees until you say yes.
04
Your new hire goes live
EHR-ready, working your hours. Compliance and HR handled.
Medical Receptionist
A Fully Covered Front Desk at 70% Below US Hire Cost.
No setup fees. No placement fees. No payment until you hire. A certified, EHR-trained remote medical receptionist deployed in 14 days.
Book a Demo
No payment until you hire
No contract lock-in
$0 replacement guarantee
70%
Below US hire cost
$0
Placement or setup fees
14 days
Average to deploy
FAQ